News

Feb 18, 2013

State of the Town Address by Administrator Hamilton


NORTH SMITHFIELD, RI – Administrator Paulette D. Hamilton provided the annual State of the Town at a recent meeting held at Banneker Industries in North Smithfield.   Beginning her third term as Administrator, she emphasized the need to retain the financial solvency of the Town. The Town ended the year with a surplus of over $600,000 and was able to lower taxes. The bond rating is favorable and the pension account is fully funded

Category: News Room
Posted by: News Room

NORTH SMITHFIELD, RI – Administrator Paulette D. Hamilton provided the annual State of the Town at a recent meeting held at Banneker Industries in North Smithfield.   Beginning her third term as Administrator, she emphasized the need to retain the financial solvency of the Town. The Town ended the year with a surplus of over $600,000 and was able to lower taxes. The bond rating is favorable and the pension account is fully funded.

 Over the next term, focus will be on the delivery of services to residents and how to improve them. She announced that a consolidation of the Main Town Hall and the Annex will take place over the next month. This move will reduce the confusion of having two town hall locations and provide residents and employees with more efficient interactions. The move will include adding safety features to the Tax Collector office. Safety windows will be installed as well as key pad entries for additional security measures. The upgrades are being done with a grant received from the RI Interlocal Trust. 

Process improvement and technology upgrades will be completed this year. Employees will receive additional training on ways to improve customer service. Computers have been purchased through Federal grant funding.

North Smithfield is one of three communities in the state participating in a pilot program with the RI Office of Management and Budget to look at value stream mapping at town hall.  The process has had much success in the private sector and includes an assessment of the current procedures and looks to identify bottlenecks and inefficiencies in an effort to cut out waste. The outcome will optimize time, which in turn will provide better customer service to residents and commercial owners. Taito’s office is also looking at regulatory reform to stream line the permitting process so that it is uniform statewide.

Hamilton went on to explain that a reevaluation of commercial and residential property has recently been completed.  Over 86% of property owners participated by having home inspections conducted by the revaluation company.  Value letters will be sent out during February.

She explained that the Town is making zones changes to comply with the Comprehensive Plan.  Each change is being reviewed by residents in public hearings.  Future growth is being carefully determined to minimize impact on the rural quality of the Town. “We continue to review our financial status and seek ways to provide an excellent quality of life for our residents. Living in North Smithfield should always get better!” she concluded.

The North Smithfield Advisory group is open to all town businesses who are Chamber of Commerce members.